Privacy Policy
Notice Clause: Wangka Information Technology Co., Ltd. (hereinafter referred to as "we") respects and protects the personal information and privacy security of users (hereinafter referred to as "you"). This Privacy Policy (hereinafter referred to as "this Policy") is intended to inform you of how we collect, use, store, protect and provide your personal information to third parties, as well as the relevant rights you enjoy. This Policy is an important part of the User Agreement and has the same legal effect as the User Agreement. Please carefully read and fully understand this Policy, especially the clauses marked in bold. By registering, logging in or using the services of the Global Construction Machinery Cross-Border Matching Platform (domain name: www.globalmachex.com, hereinafter referred to as "the Platform") operated by us, you indicate that you agree to our processing of your personal information in accordance with this Policy.
- Personal Information We Collect
We adhere to the principle of "minimum necessity" and only collect personal information necessary for providing platform services, including the following categories:
1.1 Information Required for Registration and Account Management
To complete account registration and ensure account security, you need to provide us with the following information:
- Basic Identity Information: Individual users need to provide name, mobile phone number, and email address; legal persons or other organizations need to provide entity name, unified social credit code, contact person's name, contact person's mobile phone number, and email address.
- Authentication Information: To verify the authenticity of identity and ensure transaction security, you may need to provide qualification certificate information such as ID card (for individuals) and business license (for legal persons or other organizations) as prompted by the Platform.
1.2 Information Collected During Service Provision
When you use the Platform's services (such as publishing information, sending inquiries, participating in matching, etc.), we may collect the following information:
- Inquiry and Communication Information: When you send inquiries or conduct online communications with other users, we will record your communication content, inquiry recipient, sending time and other information to ensure the integrity of the communication link and dispute traceability.
- Usage Behavior Information: Including your device model, operating system version, IP address, login time, browsed page content, click records, type and quantity of published information when logging in to the Platform, which is used to optimize service experience and ensure Platform security.
- Transaction-Related Information: If you reach a cooperation through the Platform, we may collect information such as transaction parties' information, transaction products, and transaction amount to assist in handling transaction inquiries and disputes.
1.3 Information Provided by Third Parties
If you log in to the Platform through a third-party account (such as WeChat, QQ, etc., if available), we will obtain your public information such as nickname and avatar from the third party, and this collection will comply with the privacy policy of the third-party platform. If you authorize third-party service providers (such as logistics and payment institutions) to provide information to us, we will obtain and use the information in accordance with relevant authorizations.
1.4 Information Collectible Without Consent
We may collect non-personal information or anonymized and de-identified information that does not require your consent, such as Platform visit volume and user behavior statistics, which cannot identify your personal identity.
- How We Use Your Personal Information
The personal information we collect will only be used for the following purposes. If it is necessary to use it for other purposes, we will obtain your explicit consent separately:
- Providing Basic Services: Used in core service scenarios such as account registration and management, identity verification, supply and demand information matching, inquiry sending and receiving, and transaction assistance to ensure the normal operation of services.
- Optimizing Service Experience: Analyze user needs based on your Platform usage behavior data, optimize Platform function design, page layout and information recommendation accuracy, and improve service quality.
- Ensuring Secure Operation: Identify risks such as abnormal login and account theft through IP address, device information, etc., prevent illegal and irregular activities such as fraud and cyber attacks, and protect the legitimate rights and interests of you and the Platform.
- Sending Necessary Notifications: Send you necessary information such as account security reminders, inquiry reply notifications, service update announcements, and transaction-related prompts via SMS and email. You can adjust the receiving method of some non-core notifications through account settings.
- Handling Inquiries and Disputes: Used to respond to your inquiries and complaints, handle transaction disputes, and provide after-sales service support.
- Complying with Legal Provisions: Situations where your personal information needs to be used to comply with laws and regulations, administrative supervision requirements or judicial judgment documents.
- Storage and Protection of Personal Information
3.1 Storage Method and Period
- Storage Method: Your personal information will be stored on our servers or servers of cooperating third-party cloud service providers. The storage location is within the territory of China (if you are an overseas user, the information may be transmitted across borders, see Article 5 of this Policy for details). Encrypted storage, access permission control and other technical measures are adopted to ensure information security.
- Storage Period: We will store your personal information for the shortest period necessary to achieve the information use purpose agreed in this Policy, and will not exceed the maximum storage period stipulated by laws and regulations. After the service purpose is achieved, you cancel your account or the information storage period expires, we will completely delete your personal information through deletion, anonymization and other methods, or de-identify it to ensure that your personal identity cannot be identified.
3.2 Security Protection Measures
We have established a sound personal information security management system and adopted dual protection measures of technology and management to protect your information security:
- Technical Protection: Adopt SSL encrypted transmission technology to protect the security of information transmission process; encrypt and store sensitive information; deploy firewalls, intrusion detection systems, etc. to prevent cyber attacks; regularly carry out system security testing and vulnerability repair.
- Management Protection: Establish a hierarchical system of information access permissions, and only authorize necessary personnel to access personal information; provide personal information protection training to employees and clarify confidentiality obligations; formulate data security incident emergency plans to respond to information security risks in a timely manner.
Please note that there is no absolute security in the Internet environment. We shall not be liable for information leakage caused by factors beyond our control such as your own reasons (such as password leakage, device intrusion) or force majeure, third-party attacks, etc.
- Provision of Personal Information to Third Parties
We promise not to provide your personal information to third parties at will, and will not sell, lease or transfer your personal information to any third party without your explicit consent. Except for the following circumstances:
- Necessary Service Cooperation: To provide Platform services, it is necessary to share information with third-party service providers (such as payment institutions, logistics service providers, SMS/email service providers, cloud service providers). Such third parties shall abide by confidentiality obligations and can only use the information within the scope of providing services for us.
- User's Active Authorization: For example, when you send an inquiry, you agree to provide your name, contact information and other information to the supplier user who receives the inquiry to facilitate cooperation and communication between the two parties.
- Legal Provisions: Situations where personal information needs to be provided to competent authorities or third parties to comply with laws and regulations, administrative supervision requirements, judicial judgments or arbitral awards, or to protect the legitimate rights and interests of you, us and third parties from infringement.
- Enterprise Merger/Acquisition: In the event of enterprise merger, acquisition, asset transfer and other transactions, your personal information may be transferred as part of the transaction assets. We will notify you before the transaction and require the transferee to continue to perform the information protection obligations agreed in this Policy.
- Cross-Border Transmission of Personal Information
If you are an overseas user or your personal information needs to be transmitted across borders for service provision (such as overseas cooperation matching), we will strictly abide by the provisions of China's Personal Information Protection Law and other laws and regulations on cross-border transmission of personal information, realize cross-border transmission through legal methods such as signing standard contracts and obtaining personal information protection certification, and require overseas recipients to adopt the same information protection measures as us to ensure your information security.
- Your Rights
You enjoy the following rights to your own personal information, and we will provide you with convenient channels to exercise your rights:
- Right to Query and Correct: You can query your personal information through "Account Settings" on the Platform and correct incorrect or incomplete information. If you need to correct sensitive information such as authentication information, you can contact customer service for assistance.
- Right to Delete: If we collect or use information in violation of laws, regulations or this Policy, or the information is no longer necessary to be kept, you can request us to delete your personal information. After you cancel your account, we will delete all your personal information as agreed.
- Right to Withdraw Consent: You can withdraw your consent to information collection and use by canceling your account or contacting customer service (email: globalmachex@gmail.com). After withdrawing consent, we will no longer collect or use your information, but this will not affect the validity of information processing behaviors completed based on your consent.
- Right to Information Replication: You can request us to provide your personal information in a portable format, or directly transmit it to other personal information processors designated by you (under the circumstances that meet the requirements of laws and regulations).
- Right to Complain and Report: If you believe that our information processing behavior violates laws, regulations or this Policy, you can complain and report through Platform customer service or by sending an email to globalmachex@gmail.com. We will reply to the processing progress within 1-3 working days after receipt.
- Protection of Minors' Information
Our Platform services are mainly for adults. If you are a minor under the age of 18, you must read this Policy accompanied by a legal guardian and obtain his/her explicit consent before registering and using the Platform services. If a legal guardian finds that a minor has used the Platform services and submitted personal information without consent, he/she can contact us through the customer service email, and we will immediately delete the relevant information and cancel the account.
- Modification and Notification of the Policy
We have the right to modify this Policy in accordance with the update of laws and regulations or business development needs. The modified Policy will be announced through the Platform homepage announcement, in-site message and other methods, and will take effect 7 days after the announcement expires. If you do not agree to the modified Policy, you should immediately stop using the Platform services; if you continue to use it, it will be deemed that you accept the modified Policy. For major changes (such as changes in the scope of information collection, purpose of use, method of external provision, etc.), we will specially remind you through pop-up prompts, SMS notifications and other methods.
- Contact Information
If you have any questions, complaints or need to exercise relevant rights regarding the content of this Policy, you can contact us through the following methods:
- Company Name: Wangka Information Technology Co., Ltd.
- Official Email: globalmachex@gmail.com
- Platform Domain: www.globalmachex.com
- Contact Address: Rencheng District, Jining City, Shandong Province, China
- Other Clauses
This Policy shall be governed by the laws of the mainland of the People's Republic of China (excluding conflict of laws rules). Any dispute arising from or in connection with this Policy shall first be resolved through friendly negotiation between the parties; if the negotiation fails, either party shall have the right to file a lawsuit with the people's court with jurisdiction at the place where Wangka Information Technology Co., Ltd. is located.
Update Date of This Policy: December 6, 2025
Effective Date of This Policy: December 13, 2025
