The platform launched an intelligent interaction system covering 18 core trade languages, with a built-in lexicon of more than 2,000 construction machinery professional terms. It can accurately parse semantics and generate adaptive reply templates based on scenarios. 24/7 response shortens inquiry processing time from 2 hours to 15 minutes, increasing efficiency by over 60%.
To address the language barriers and professional terminology deviations in cross-border communication of construction machinery, "Zhilian Global · Construction Machinery Cloud Trade" launched a multilingual intelligent interaction system on July 28, 2025, covering 18 core trade languages and realizing an upgrade from "literal translation" to "professional understanding."
The core advantage of this system over ordinary translation tools is its built-in industry lexicon covering more than 2,000 construction machinery professional terms, and its ability to adjust expression logic based on trade scenario contexts. For example, when processing Arabic inquiries, the system can accurately distinguish the semantic difference between "hydraulic system maintenance" and "hydraulic parts procurement," and automatically generate reply templates conforming to local business habits. At the same time, the system supports 24/7 real-time interaction, shortening the response time for overseas inquiries from an average of 2 hours to 15 minutes, and increasing the cross-border communication efficiency of small and medium-sized manufacturers by more than 60%.
